Dukanic

Resources

COD playbook

Cash on Delivery still powers most online shopping in Pakistan. Here is how Dukanic sellers keep it working.

  1. 1

    Make COD obvious

    Show Cash on Delivery clearly on product pages and checkout. Surprises at the door create refusals.

  2. 2

    Confirm before dispatch

    A quick WhatsApp or call confirmation filters fake orders without killing conversion.

  3. 3

    Set delivery expectations

    Publish city timelines and shipping rates. Buyers who know when the rider arrives complain less.

  4. 4

    Use tracking

    Share tracking updates from your dashboard so customers do not chase you for status.

  5. 5

    Review refused parcels

    Watch which SKUs or cities refuse most. Adjust photos, prices or confirmation rules accordingly.