Resources

Help centre

Answers and guides for running your store on Dukanic.

Getting started

  • Create your seller account and store
  • Add products, prices and photos
  • Choose a theme and publish your storefront

Orders & COD

  • How Cash on Delivery checkout works
  • Confirming and fulfilling orders
  • Handling returns and cancelled COD parcels

Shipping

  • Setting zones and delivery rates
  • Booking couriers from the dashboard
  • Sharing tracking with buyers

Still stuck?

Email support@dukanic.com or browse our seller guides and COD playbook.